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HERE TO HELP

Neuman support

Need help with setup or a browser workflow? Email jaison@neuman.so.

Connect an AI provider

Open Neuman → Settings → AI Provider. Select your provider and save its connection credentials. For OpenRouter, create an API key in your OpenRouter account and paste it into Neuman. Review and accept the AI data-sharing notice before starting a task.

Start a task

Open the website you want to work on, open the Neuman side panel, and describe the task. You can attach a source file or use saved memory. Check the resulting page and any generated files before continuing.

A workflow is waiting or stuck

Open the workflow controls and read the reported step or error. Complete requested login, verification, or missing input before resuming. Stop an active chat or workflow before starting another in the same browser session.

Rate limits and connection errors

Check that the selected provider’s credentials are valid and that your account has available capacity or credits. Provider rate limits and model availability can interrupt a run. Wait for the limit to reset, then review the current page before resuming.

Local PDF access

For a PDF opened from your computer, Chrome may require “Allow access to file URLs” in the Neuman extension’s details. You can also attach the PDF directly in Neuman.

Privacy and deletion requests

Read the privacy policy for storage and sharing details. Email jaison@neuman.so for privacy questions or requests concerning submitted feedback. Do not send sensitive task content unless we agree on an appropriate support method.